This course is based on recognizing different communication styles and provides tools and strategies for leaders to more effectively communicate with others. If a manager does not get the expected results from others, a critical analysis should reveal the following:
• Is the right message being conveyed?
• Do others understand the purpose and expectations of the message?
• Is there follow-up on the agreements and commitments made?
Course Code: CEBSNS 969
Date: May 17, 2018
Leadership Training Series
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